Refund & Return Policy

At TeaLeaf Delight, customer satisfaction is important to us.

Returns

Due to the nature of food products, we generally do not accept returns once the product has been delivered.

However, returns may be accepted in the following cases:

  • Damaged product received
  • Wrong product delivered

You must inform us within 48 hours of delivery with proof (photo/video).

Refunds

Once your return request is approved, we will process your refund within 5–7 business days.

Refunds will be issued to the original payment method used during purchase.

Replacement

In some cases, we may offer a replacement instead of a refund.


Shipping Policy

TeaLeaf Delight aims to deliver fresh and high-quality tea to your doorstep.

Order Processing

Orders are usually processed within 1–2 business days after payment confirmation.

Shipping Time

Estimated delivery time:

  • Metro Cities: 3–5 business days
  • Other Locations: 5–7 business days

Delivery time may vary depending on courier services and location.

Shipping Charges

Shipping charges may apply depending on your location and order value. Any applicable shipping fees will be displayed during checkout.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.

Delivery Issues

If you face any delivery issues, please contact our support team.

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