At TeaLeaf Delight, customer satisfaction is important to us.
Returns
Due to the nature of food products, we generally do not accept returns once the product has been delivered.
However, returns may be accepted in the following cases:
- Damaged product received
- Wrong product delivered
You must inform us within 48 hours of delivery with proof (photo/video).
Refunds
Once your return request is approved, we will process your refund within 5–7 business days.
Refunds will be issued to the original payment method used during purchase.
Replacement
In some cases, we may offer a replacement instead of a refund.
Shipping Policy
TeaLeaf Delight aims to deliver fresh and high-quality tea to your doorstep.
Order Processing
Orders are usually processed within 1–2 business days after payment confirmation.
Shipping Time
Estimated delivery time:
- Metro Cities: 3–5 business days
- Other Locations: 5–7 business days
Delivery time may vary depending on courier services and location.
Shipping Charges
Shipping charges may apply depending on your location and order value. Any applicable shipping fees will be displayed during checkout.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
Delivery Issues
If you face any delivery issues, please contact our support team.
